Anywhere in Italy, you can dial 113 for the police (also ambulance and fire).

In case of a medical emergency, dial 118. Ask a passerby to call for you if you don’t have a phone; in Italian, 118 is “centodiciotto” (pronounced CHEN-toh dee-CHOH-toh). This is not a generalized emergency number like 911 in the United States so don’t call it unless someone is injured.

If at all possible, call Prof. Erspamer, Amelia, Katie, or Peter for help or advise.

Here is a list of who to call and what to say (in Italian and English) if there is an emergency. Again, the most important numbers to memorize and call in a real emergency are 113 and 118. Before traveling outside of Italy, review the U.S. State Department’s global “911” list.

International SOS provides 24/7 medical, mental health, and security support and evacuation services to enrolled Harvard Summer School students. During a medical or security incident abroad, you can contact International SOS by phone at +1-617-998-0000 or by starting a chat from within the Assistance App. International SOS provides several country-specific online resources that may be helpful before you leave and while you’re away.
To expedite International SOS assistance during your program, it’s crucial that your itinerary and contact information are updated in the International SOS MyTrips travel registration system. Harvard Summer School has entered your basic program information into the International SOS MyTrips system and requires that you access International SOS MyTrips prior to the start of your program to create your user profile and enter additional details to your record/itinerary. During the program, you are required to update your profile with any additional travel details.
Besides emergencies, International SOS provides several country-specific online resources—including country guides and email alerts—that may be helpful before you leave and while you’re away.

In Milan the best hospital is Ospedale Niguarda, tel. 02-6444-1 (two miles from Residence Zara). The closest hospital to IULM (only half a mile) is the Ospedale San Paolo, tel. 02-81-841.
If you need a doctor, a dentist, a psychologist, or a chiropractor, the following medical centers will be able to assist you in English (please check their sites for office hours and locations):
– American International Medical Center, tel. 02-5831-9808
– Milan Medical Center, tel. 02-4399-0401.
– International Health Center (dentist), tel. 02-7634-0720

In Trento: TBA

For emergencies or specialized needs, the general hospital in Siena is the Ospedale Santa Maria alle Scotte, tel. 0577-585-111. It’s just outside the city center, behind the railway station.
If you need a doctor in Siena, the Studio Medico Siena Centro in via di Pantaneto 105 is conveniently located, just a four-minute walk from your residence. It is open Monday to Friday, 11:00 AM to 7:00 PM.

For information on medical emergencies while in Italy and for a list of doctors and hospitals, you can also check this page of the U.S. Embassy.

Always carry with you your smartphone and the International SOS card.