All around Italy dial 113 for the police (also ambulance and fire).
In case of a medical emergency, dial 118. Ask a passerby to call for you if you don’t have a cell phone; in Italian, 118 is “centodiciotto” (pronounced CHEN-toh dee-CHOH-toh). If you call out this number when there are people nearby, someone will surely make the call for you. This is not a generalized emergency number like 911 in the United States so don’t call it in case of a crime or a fire, unless someone is injured.
Again, the numbers to memorize and call in a real emergency are 113 and 118.
Contact International SOS with your assistance app or calling +1-617-998-0000. They can assist you, direct you, and have you verify on the phone the nature of the emergency with a doctor. You may call any day, any time (24/7). Give them your name, affiliation (Harvard Summer program in Milan and Siena), and phone number, and ask them to call you back.
Besides emergencies, International SOS provides several country-specific online resources—including country guides and email alerts—that may be helpful before you leave and while you’re away.
In case of any problem also call Prof. Erspamer, Amelia, or Corrado.
In Milan the best hospital is Ospedale Niguarda, tel. 02-6444-1 (four miles from the Residence Pian della Nave). The closest hospital to IULM (only half a mile) is the Ospedale San Paolo, tel. 02-81-841.
If you need a doctor, a dentist, a psychologist, or a chiropractor, the following medical centers will be able to assist you in English (please check their sites for office hours and locations):
– American International Medical Center, tel. 02-5831-9808
– International Health Center, tel. 02-7634-0720
– Milan Medical Center, tel. 02-4399-0401.
A list of English speaking physicians and dentists available for private consultation in Milan is provided by the U.S. Consulate in Milan.
For emergencies or specialized needs, the general hospital in Siena is the Ospedale Santa Maria alle Scotte, tel. 0577-585-111. It’s just outside the city center, behind the railway station.
If you need a doctor in Siena, a medical office conveniently located is the Studio Medico Siena Centro in via di Pantaneto 105 (open Monday to Friday, 11:00 AM to 7:00 PM). Otherwise this is a list of family doctors that you can call. Not all of them speak English.
A list of medical facilities and English speaking doctors available for private consultation in Florence and Tuscany is provided by the U.S. Consulate in Florence.
Always carry with you your smartphone and the International SOS card.